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TSOLife raised $43 million in Series B funds for home-grown senior living software, CEO David Sawyer tells Axios exclusively.

Why it matters: The Tampa, Florida company says its offering can boost elderly care residents' quality of life while helping facilities save costs.

Follow the money: PeakSpan Capital led the round, bringing TSOLife's total raise to $52 million to date.

Sawyer declined to provide runway figures but says TSOLife has previously been profitable.

How it works: TSOLife's platform — powered by an AI engine built using Python (aka not Open AI) — converts resident interviews into structured data, and creates recommendations to improve residents' morale.

For example, its software might nudge staff to mention a resident's favorite sports team, connect residents over shared life experiences, or prompt drivers to play a resident's favorite music en route to appointments.

AI scans qualitative resident interviews and tailors community activities, engagement, sales tools, and family communications at facilities including those with memory wards.

Staff training takes roughly eight weeks, per Sawyer.

The company charges a per-community-per-month subscription fee for its tools, which integrate with senior living EHRs such as PointClickCare.

What's next: The company is releasing tools focused on staff retention in Q3.

Between the lines: Sawyer says a two-and-a-half-year white paper across 20,000-plus residents found that TSOLife's tools extended residents' average stay by six weeks.

"There was a direct correlation between quality of life and length of stay," says Sawyer, with more satisfied residents staying longer at a given facility.

The figures could translate into revenue uplift for operators facing high turnover and acuity-driven churn. TSOLife does not monetize resident data for third-party use, says Sawyer. 

What they're saying: "This is not a tech-first team that's trying to shoehorn tech into a well-established industry. This is folks who came to appreciate the idiosyncrasies of the industry first," says PeakSpan's Justin Kelly.

By the numbers: TSOLife is live in 1,300 operators across 47 states, per Sawyer, including Brookdale, Benchmark, Sagora, and Senior Resource Group.

Its AI has been trained on over 100,000 hours of audio.

The company also employs 28 human reviewers to continually train its AI and review it for accuracy.

Reality check: While personalization is a rising priority, many communities still struggle to integrate new tech into daily workflows, and no peer-reviewed studies yet validate TSOLife's ROI claims. 

Bias in AI remains a core issue generally, but Sawyer says TSOLife's software is less susceptible to problems as a natively built tool: "We can take a much more concentrated approach to removing biases from what we recommend," he says.

The bottom line: Being in a communal setting alone doesn't improve seniors' loneliness, says Sawyer — in fact, "that's when they can feel the most alone, surrounded by people they don't know."

"Giving staff those nudges and almost giving people a blueprint to have that meaningful connection has a lasting impact on quality of life," he adds.

Exclusive: TSOLife gets $43M for senior living software

The Florida company says its work can boost residents' quality of life and facilities' bottom lines.

Illustration of a nurse walking with an elderly man.

TSOLife raised $43 million in Series B funds for home-grown senior living software, CEO David Sawyer tells Axios exclusively.Why it matters: The Tampa, Florida company says its offering can boost elderly care residents&#x27; quality of life while helping facilities save costs.

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Exclusive: TSOLife gets $43M for senior living software

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