All Access

Health Tech Deals

Health Tech Deals Alerts

Alert

Standard

Health Tech Deals Thought Bubble

Thought Bubble

mustard

BFD Expert Voices - Health Tech Deals

BFD Expert Voices

topics

politics-policy

epstein-files

donald-trump

2026-midterm-elections

immigration

behind-the-curtain

race-and-equity

technology

privacy-tech-regulation

automation-and-ai

tiktok-news

big-tech

social-media

cybersecurity

economy

social-security

inflation

tariffs

federal-reserve

jobs

transportation

business

stock-market-news

retail-news

crypto

media

elon-musk

dealmaking

health

rfk-jr

drug-prices

axios-explains-abortion

public-health

world

israel

axios-explains-ukraine

iran

russia

china

energy-climate

nuclear-energy

climate-energy-policy

climate-change

extreme-weather

alternative-energy

electric-vehicles

science

emerging-tech

biomedicine

newsletters

pittsburgh

atlanta

san-diego

charlotte

boulder

washington-dc

kansas-city

dallas

denver

detroit

des-moines

austin

boston

chicago

cleveland

columbus

houston

indianapolis

miami

nashville

new-orleans

nw-arkansas

philadelphia

phoenix

portland

richmond

salt-lake-city

san-antonio

san-francisco

seattle

tampa-bay

twin-cities

raleigh

huntsville

colorado-springs

axios-local

axios-pro

axios-live

the-axios-show

Confido Health, a provider of AI-powered digital administrative assistants, raised a $3 million seed led by Together Fund, CEO Chetan Reddy tells Axios exclusively. 

Why it matters: In 2023, physicians spent an average of 15.5 hours per week on paperwork and administrative or operational tasks. 

Zoom in: MedMountain Ventures, Rebellion VC, DeVC and Operators Studio joined the round.

How it works: Confido's AI agents are designed to automate operational tasks to free offices up for more patient-facing work. 

Before deploying the platform, Confido customers complete questionnaires to determine where they're spending the most time and what is causing the most employee stress. 

The platform integrates with existing EHR, IVR, and practice management systems. 

Confido's digital workers can engage with patients in multiple languages and handle multiple tasks simultaneously—even during off-hours. 

The company has 20 customers across more than 50 locations. 

What's next:  "We would like to help solve referral management tasks and other things that involve a lot of paperwork," Reddy says.

"We also want to help with phone calls to insurance companies and other back-office use cases," he adds. 

Seed proceeds will help fund expansion into areas like surgery, orthopedics, dental, renal groups and pediatrics.

State of play: Health administrative tasks are ripe for AI interruption, with several startups raising funds this year. 

Assort Health, a developer of conversational AI for call center operations, raised a $3.5 million seed in March. 

Infinitus Systems, a startup automating manual calls for tasks like prior authorization, raised a $51.5 million Series C in October.

Clinical compliance software startup Guardoc Health raised a $3 million seed in August.

Synthpop, a startup using large language models to automate administrative tasks for clinicians, raised a $5.6 million seed in June.

AI-powered digital administrative assistants

Exclusive: Confido Health nabs $3M for AI admin agents

In 2023, physicians averaged 15.5 hours per week on administrative or operational tasks.

Illustration of a robotic hand holding a glowing dollar sign.

Confido Health, a provider of <a class="gtmContentClick" data-vars-link-text="AI-powered digital administrative assistants" data-vars-click-url="https://www.axios.com/2024/10/25/health-care-ai-assistant-red-tape" data-vars-content-id="e9d6f190-474b-4249-bc1a-bb4c2c51dd0b" data-vars-headline="Exclusive: Confido Health nabs $3M for AI admin agents" data-vars-event-category="story" data-vars-sub-category="story" data-vars-item="in_content_link" href="https://www.axios.com/2024/10/25/health-care-ai-assistant-red-tape" target="_self">AI-powered digital administrative assistants</a>, raised a $3 million seed led by Together Fund, CEO Chetan Reddy tells Axios exclusively. Why it matters: In 2023, physicians spent an average of <a class="gtmContentClick" data-vars-link-text="15.5 hours per week " data-vars-click-url="https://www.beckershospitalreview.com/hospital-physician-relationships/the-hours-23-physician-specialties-spend-on-paperwork-administration.html" data-vars-content-id="e9d6f190-474b-4249-bc1a-bb4c2c51dd0b" data-vars-headline="Exclusive: Confido Health nabs $3M for AI admin agents" data-vars-event-category="story" data-vars-sub-category="story" data-vars-item="in_content_link" href="https://www.beckershospitalreview.com/hospital-physician-relationships/the-hours-23-physician-specialties-spend-on-paperwork-administration.html" target="_blank">15.5 hours per week </a>on paperwork and administrative or operational tasks.

Exclusive: Confido Health nabs $3M for AI admin agents

What to read next