Starbucks Executive Chairman Howard Schultz told CBS This Morning Tuesday that closing the company's 8,000 stores for a day of diversity training is just the start of several measures the company will be taking to deal with issues of unconscious bias after two black men were arrested in a Philadelphia Starbucks store.
"There's no doubt in my mind that the reason that [the police] were called was because they were African American. And I think I'm embarrassed by that and I'm ashamed of that. That's not who Starbucks is."
— Howard Schultz