Electronic health records were supposed to revolutionize the U.S. health care system, saving money and improving quality in one fell swoop. The actual results are much less satisfying. And so Kaiser Health News took a very deep dive into what went wrong.
The big picture: Doctors hate most of these systems. That's what a lot of this comes down to. The theoretical benefits of EHRs are/were real, but KHN offers many examples of how difficult they are to use in practice.