People protest Trump health care policies. Photo: David McNew/AFP/Getty Images

Consumers aren’t too wild about their health insurance companies, according to the latest evaluation from the American Customer Satisfaction Index.

How it works: The ACSI is based on interviews with about 250,000 people per year about different industries. It assigns a numerical score, between 0 and 100, to each company and sector it covers.

  • Health insurance scored a 73 this year — near the bottom of the pack among the industries surveyed. (For context, health insurers tied with airlines.)
  • Consumers were especially dissatisfied with insurers’ call centers, and said information from their insurers is often difficult to understand.

“Health insurance is, by far, the most problematic and least satisfying category in the sector, in part because it is also the most complicated and controversial,” the survey says.

Go deeper

Dozens of Confederate symbols removed in wake of George Floyd's death

A statue of Confederate States President Jefferson Davis lies on the street after protesters pulled it down in Richmond, Virginia, in June. Photo: Parker Michels-Boyce/AFP via Getty Images

59 Confederate symbols have been removed, relocated or renamed since anti-racism protests began over George Floyd's death, a new Southern Poverty Law Center (SPLC) report finds.

Why it matters: That's a marked increase on previous years, per the report, which points out just 16 Confederate monuments were affected in 2019.

Updated 57 mins ago - Politics & Policy

Coronavirus dashboard

Illustration: Annelise Capossela/Axios

  1. Global: Total confirmed cases as of 10:30 p.m. ET: 20,532,835 — Total deaths: 747,845— Total recoveries: 12,743,275Map.
  2. U.S.: Total confirmed cases as of 10:30 p.m. ET: 5,193,266 — Total deaths: 165,934 — Total recoveries: 1,714,960 — Total tests: 63,252,257Map.
  3. Politics: Pelosi says Mnuchin told her White House is "not budging" on stimulus position.
  4. Business: U.S. already feeling effects of ending unemployment benefits.
  5. Public health: America's two-sided COVID-19 response America is flying blind on its coronavirus response.
  6. Education: New Jersey governor allows schools to reopenGallup: America's confidence in public school system jumps to highest level since 2004.
Updated 1 hour ago - Health

World coronavirus updates

Data: The Center for Systems Science and Engineering at Johns Hopkins; Map: Axios Visuals

France reported more than 2,500 new COVID-19 cases in 24 hours — the largest single-day number since May. French officials said the situation was "clearly worsening," per France 24.

By the numbers: Over 745,600 people have died of the novel coronavirus globally and over 20.4 million have tested positive, per Johns Hopkins. Almost 12.7 million have recovered from the virus.