Sep 5, 2018

Report: FBI investigating whether American Express deceived clients

Photo: Justin Sullivan/Getty Images

Photo: Justin Sullivan/Getty Images

The FBI is investigating whether American Express' foreign exchange payments department deceived clients about pricing in order to win their business, the Wall Street Journal reports.

Why it matters: Sales representatives in this department allegedly misled customers by offering "low currency-conversion rates before raising prices without warning" to get higher commissions.

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