Sep 5, 2018
Report: FBI investigating whether American Express deceived clients
- Courtenay Brown, author of Axios Macro

Photo: Justin Sullivan/Getty Images
The FBI is investigating whether American Express' foreign exchange payments department deceived clients about pricing in order to win their business, the Wall Street Journal reports.
Why it matters: Sales representatives in this department allegedly misled customers by offering "low currency-conversion rates before raising prices without warning" to get higher commissions.