Updates to United's passenger policies
Tomàs del Coro / AP
United Airlines has two updates on its policies regarding the manner in which a passenger was removed from flight 3411 earlier this week:
- CEO Oscar Munoz said United will no longer ask law enforcement officials to deplane "booked, paid, seated" passengers, per his interview with ABC.
- All customers on flight 3411 will be compensated for the cost of their tickets, Senior Spokesman Jonathan Guerin confirmed to Axios.
Update: Two additional officers involved in the passenger removal were placed on administrative leave Wednesday, per the AP.