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Photo: Leon Neal/Getty Images

On Tinder's support account on Twitter, one of the biggest complaints about the dating site remains transgender users saying their accounts have been improperly suspended.

Why it matters: Tinder has taken a number of steps to improve the experience for LGBTQ users, including adding more sexuality options earlier this year and, back in 2016, offering more gender options and taking steps to better protect transgender users from having their accounts improperly banned.

The state of play: Clearly, though, the problem remains significant.

  • "We recognize the transgender community faces challenges on Tinder, including being unfairly reported by potential matches more often than our cisgender members," Tinder said in a statement to Axios.
  • "This is a multifaceted, complex issue and we are working to continuously improve their experience."

Between the lines: Tinder made the choice not to give an option for daters to exclude transgender people. Offering that option would have limited dating options for transgender users and gone against the company's values, it says.

  • However. Tinder believes that taking that stand, while the right thing to do, may lead some users to unfairly flag trans accounts as having broken the rules.

What's next: The company says it is committed to continuing to improve the experience for transgender daters and will look at ways it can reduce the number of accounts being unfairly banned or suspended.

  • Tinder also tells Axios that the team that works on its new Swipe Life video show will release a series on dating in the transgender community this November.

Go deeper: Axios' Deep Dive on the future of dating

Go deeper

16 mins ago - World

World leaders react to "new dawn in America" under Biden administration

President Biden reacts delivers his inaugural address on the West Front of the U.S. Capitol on Wednesday. Photo: Alex Wong/Getty Images

World leaders have pledged to work with President Biden on issues including the COVID-19 pandemic and climate change, with many praising his move to begin the formal process for the U.S. to rejoin the Paris Climate Agreement.

The big picture: Several leaders noted the swift shift from former President Trump's "America First" policy to Biden's action to re-engage with the world and rebuild alliances.

Updated 4 hours ago - Politics & Policy

In photos: The Biden and Harris inauguration

President Biden and first lady Jill Biden watch a fireworks show on the National Mall from the Truman Balcony at the White House on Wednesday night. Photo: Chip Somodevilla/Getty Images

President Biden signed his first executive orders into law from the Oval Office on Wednesday evening after walking in a brief inaugural parade to the White House with First Lady Jill Biden and members of their family. He was inaugurated with Vice President Kamala Harris at the U.S. Capitol on Wednesday morning.

Why it matters: Many of Biden's day one actions immediately reverse key Trump administration policies, including rejoining the Paris Agreement and the World Health Organization, launching a racial equity initiative and reversing the Muslim travel ban.

Republicans pledge to set aside differences and work with Biden

President Biden speaks to Sen. Mitch McConnell after being sworn in at the West Front of the U.S. Capitol on Wednesday. Photo: Erin Schaff-Pool/Getty Images

Several Republicans praised President Biden's calls for unity during his inaugural address on Wednesday and pledged to work together for the benefit of the American people.

Why it matters: The Democrats only have a slim majority in the Senate and Biden will likely need to work with the GOP to pass his legislative agenda.