Surveillance

Automating humans with AI

Binoculars with 0’s and 1’s in the lenses
Illustration: Eniola Odetunde/Axios

Most jobs are still out of reach of robots, which lack the dexterity required on an assembly line or the social grace needed on a customer service call. But in some cases, the humans doing this work are themselves being automated as if they were machines.

What's happening: Even the most vigilant supervisor can only watch over a few workers at one time. But now, increasingly cheap AI systems can monitor every employee in a store, at a call center or on a factory floor, flagging their failures in real time and learning from their triumphs to optimize an entire workforce.

Police deals with Amazon's Ring under fire over surveillance concerns

A house made from an Amazon box.
Illustration: Sarah Grillo/Axios

A chorus of civil rights and privacy groups is calling on U.S. cities to end partnerships with Amazon's Ring camera unit, saying the deals raise a range of privacy, discrimination and other concerns.

Why it matters: Per the Washington Post, more than 400 agencies have deals with the Amazon subsidiary.