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Illustration: Eniola Odetunde/Axios

Millions have embarked on an enforced work-from-home experiment, but it's a little more difficult if you're the CEO of an online messaging company — and you're in quarantine.

Why it matters: Companies that enable remote working have become virtual utilities at a moment of high demand, and they're pushing hard to remain reliable while working under the same conditions as the rest of us.

Background: Symphony was launched in 2014 with backing by some of Wall Street's biggest banks as a secure messaging platform to be used by the financial world. Today the Palo Alto-based company is valued at $1.4 billion.

Like other collaboration and communication platforms such as Slack and Zoom, Symphony's services only became more important once businesses starting sending workers home in the face of COVID-19 — especially once the markets started swooning. "In global markets, we are seeing a higher volume of activity than ever before," says Symphony's CEO David Gurle.

  • While that was good for Symphony's business, the company also has to contend with the same conditions as everyone else — though with a bit of extra warning. "When it started in January, very quickly we learned what it was to work from home and remote," says Gurle.
  • Today, Symphony employees in every country the company operates save Japan are working remotely.

That includes Gurle, who has to contend with an additional impediment: less than two weeks ago, he was exposed to an employee who had contracted COVID-19. Since then, he's been in self-isolation in southern France, though he has yet to show any symptoms himself.

  • The biggest problem, he says, is the fact that where he's had to spend his isolation lacks good bandwidth. "When I come to try to do video, I can't do a video call," he says — so he resorts to the analog technology of voice calls.
  • That's been a challenge for a number of people who even in ordinary times lack access to the kind of bandwidth needed for effective remote work, as my Axios colleague Margaret Harding McGill wrote recently.

The bottom line: As much as companies like Symphony will be playing an important role in a remote-first work future, not even Gurle knows that that will look like. "We are all doing a massive social experiment."

Go deeper

Using apps to prevent deadly police encounters

Illustration: Sarah Grillo/Axios

Mobile phone apps are evolving in ways that can stop rather than simply document deadly police encounters with people of color — including notifying family and lawyers about potential violations in real time.

Why it matters: As states and cities face pressure to reform excessive force policies, apps that monitor police are becoming more interactive, gathering evidence against rogue officers as well as posting social media videos to shame the agencies.

Dan Primack, author of Pro Rata
14 hours ago - Technology

TikTok gets more time (again)

Illustration: Aïda Amer/Axios

The White House is again giving TikTok's Chinese parent company more to satisfy national security concerns, rather than initiating legal action, a source familiar with the situation tells Axios.

The state of play: China's ByteDance had until Friday to resolve issues raised by the Committee on Foreign Investment in the U.S. (CFIUS), which is chaired by Treasury secretary Steve Mnuchin. This was the company's third deadline, with CFIUS having provided two earlier extensions.

Federal judge orders Trump administration to restore DACA

DACA recipients and their supporters rally outside the U.S. Supreme Court on June 18. Photo: Drew Angerer via Getty

A federal judge on Friday ordered the Trump administration to fully restore the Deferred Action for Childhood Arrivals program, giving undocumented immigrants who arrived in the U.S. as children a chance to petition for protection from deportation.

Why it matters: DACA was implemented under former President Obama, but President Trump has sought to undo the program since taking office. Friday’s ruling will require Department of Homeland Security officers to begin accepting applications starting Monday and guarantee that work permits are valid for two years.