Inside the White House with D.C.'s most wired reporter. Sign up for Mike Allen's Axios AM.


The "fifth wave" of retail is conversational

1-800 Flowers CEO Chris McCann believes that the future of retail success involves using technologies like chatbots and AI concierges to casually interact with customers. Per an interview with Yahoo Finance:

Quote“We see a fifth wave emerging now, which we’re calling and others are calling conversational commerce."
More stories loading.