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Ina Fried Apr 7, 2017
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Microsoft's Surface owners are more satisfied than those with an iPad

In a first, Microsoft's Surface owners are more satisfied than those with an iPad, at least according to the latest J.D. Power survey.

With a score of 855 out of 900, the Surface narrowly edged out the iPad's 849. Samsung finished third at 847, ahead of the average of 841. The other firms included, Amazon, LG, Asus and Acer all had below-average satisfaction numbers.

Why it matters: Though not a serious ding on the iPad, the numbers reflect an improvement for Microsoft's Windows 10 effort. The initial Surface won praise for its design, but many early customers found Windows 8 and the availability of compatible apps too limited.