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Juul, retailers at odds over software change

Juul neon sign
Juul neon sign. Photo: Justin Sullivan/Getty Images

Juul says new retail software successfully curbed underage purchases and wants all stores that sell its products to eventually use it, Bloomberg reports.

The catch: Retailers gripe about changing their check-out software for 1 product. The system locks up if there are bulk purchases or if an invalid ID is scanned.

Details: The major e-cigarette maker is battling a slew of lawsuits from schools, state and city-wide bans and scrutiny from regulators, public health advocates and parents in what the Food and Drug Administration calls a "vaping epidemic" among teens.

  • Juul already axed its social media and ceased production of flavored vape pods, which critics say fueled teen usage.

Meanwhile: There are 1,299 confirmed and probable cases of lung injury in 49 states and 26 deaths associated with e-cigarette use, the CDC said this week. Juul is not directly connected with the illnesses. Officials still have not concluded a cause.