Jackson was a poor selection, but tapping a more senior military officer for this position has merit. There are many retiring four-star generals who are fully capable to lead a large organization like the VA, and possess all of the requisite experiences that Jackson lacked: strong leadership, experience heading a large organization and immersion in the perspective of, and promises made to, America's veterans.

A four-star military officer, vetted by Defense Secretary Jim Mattis, would bridge the Departments of Defense and Veterans Affairs and ensure their much-needed integration. Support for America’s veterans is extensive, and a senior military officer that can connect immediately to the mission, the employees and the veterans they serve would be a great step toward providing the support veterans need.

The bottom line: To find a leader of veterans, the Trump administration would do well to turn to the institutions that produce them. A four-star military officer coming directly from the Defense Department could provide the VA with the direction it needs.

Neal Duckworth is a senior director in the Harvard Kennedy School Executive Education program and a former U.S. intelligence officer.