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Illustration: Rebecca Zisser/Axios

Google made headlines by demonstrating an AI-powered voice assistant that made haircut and restaurant reservations, without betraying that it isn't human. But we have questions about the demos, which purported to be recordings of calls with real businesses.

Why it matters: Google told both developers and investors that it has created something remarkable, thus increasing its profile and value. When questioned further, however, it will not provide basic evidence to back up its boasts.

Here's the demo, as presented at Google's developer conference by CEO Sundar Pichai:

"What you're going to hear is the Google assistant actually calling a real salon to schedule an appointment for you. Let's listen."
What's suspicious?

When you call a business, the person picking up the phone almost always identifies the business itself (and sometimes gives their own name as well). But that didn't happen when the Google assistant called these "real" businesses:

  • When the hair salon picks up, a woman says: "Hello, how can I help you?"
  • When the restaurant picks up, a woman says: "Hi, may I help you?"

Axios called over two dozen hair salons and restaurants — including some in Google's hometown of Mountain View — and every one immediately gave the business name.

There also does not seem to be ambient noise in either recording, such as hair dryers or plates clattering. We heard that in most of the businesses we called, but not in all.

Finally, neither the hair salon nor the restaurant ask for the customer's phone number or any other contact information.

Google's reply

Axios asked Google for the name of the hair salon or restaurant, in order to verify both that the businesses exist and that the calls were not pre-planned. We also said that we'd guarantee, in writing, not to publicly identify either establishment (so as to prevent them from receiving unwanted attention).

A longtime Google spokeswoman declined to provide either name.

We also asked if either call was edited, even perhaps just cutting the second or two when the business identifies itself. And, if so, were there other edits? The spokeswoman declined comment, but said she'd check and get back to us. She didn't.

So we sent a new message, this time also copying another member of Google's communications team. The spokeswoman replied by saying she'd get right back to us.

That was more than a day ago.

Bottom line: Google may well have created a lifelike voice assistant that we'll all eventually use to complete mundane tasks like appointment scheduling. It also might be close to creating such a thing, but not quite there yet. Or it was partially staged. Or something else entirely. We just don't know, because Google won't answer the questions.

Go deeper

Former D.C. Guard alleges Army Generals lied about Jan. 6 response

Members of the National Guard and Capitol police keep a small group of pro-Trump demonstrators away from the Capitol following the insurrection on Jan. 6. Photo: Spencer Platt/Getty Images

A former D.C. National Guard official has alleged that top Army generals "lied" to Congress in their testimony on the U.S. Capitol riot, Politico first reported Monday.

The big picture: Col. Earl Matthews, who was serving on Jan. 6, alleges in a memo that the official version on the military response is "worthy of the best Stalinist or North Korea propagandist" and that the Pentagon inspector general's November report on it features "myriad inaccuracies, false or misleading statements, or examples of faulty analysis."

Toyota to build $1.3 billion U.S. battery plant in North Carolina

The all-electric Toyota bZ4X, the company's first battery-electric vehicle, at the Los Angeles Auto Show in Los Angeles, California on Nov. 17. Photo: Frederic J. Brown/AFP via Getty Images

Toyota announced Monday it's investing $1.3 billion to construct an electric vehicle battery "megasite" near Greensboro, North Carolina, set to open in 2025.

Why it matters: Toyota's Prius hybrid won environmental plaudits when it launched in 1997, but it has since lost ground to electric vehicle world leader Tesla, per Axios' Joann Muller. This battery plant will be the first to produce automotive batteries for Toyota in North America.

6 hours ago - Politics & Policy

Congress hunts for shortcut to pass defense funding, debt limit combo

Senate Majority Leader Chuck Schumer returned to his office Monday. Photo: Anna Moneymaker/Getty Images

The scramble in Congress to pass the National Defense Authorization Act is being complicated by an effort to tie it to a needed hike in the federal debt limit.

Why it matters: The House and Senate are rapidly coming up against a series of deadlines they must address before the end of the year — or risk disrupting crucial military funding and upending the economy. Congressional leaders are now hoping they can knock out both "must-pass" priorities in one, complex swoop.