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Illustration: Rebecca Zisser / Axios

An internal email exchange between Twitter executives, obtained by Buzzfeed, over whether to unverify a Twitter troll suggests that even the company's leaders don't understand how to interpret their vague verification and harassment rules.

Why it matters: The emails provide an inside look into Twitter's battle to police abuse on its platform, and show how the dysfunction with its policy starts at the top. Meanwhile, abuse on Twitter is growing in intensity and size, and the network will have to either create more clarity and find new ways stop harassment, or risk losing its credibility.

The emails: The internal exchange began after Twitter yanked Milo Yiannopoulos', then-Breitbart's tech editor, blue verification checkmark for having harassed other users. Yiannopoulos then emailed Twitter CEO Jack Dorsey asking for his verification to be restored in return for better behavior. Dorsey forwarded the message to other executives, who went back and forth about how to handle the request.

Eventually, one executive wrote: "I'd like to understand the verification policy and whether or not he is eligible or what would make him eligible. That should be an objective criteria in my view." The emails that followed suggest that they instead made judgment calls to determine how to respond to instances of abuse.

Go deeper: Philippe Reines, a political consultant and former deputy assistant secretary of state, wrote an Op-Ed in Axios outlining six ways Twitter could fix its verification problem.

Go deeper

Cuomo faces fresh misconduct allegations from former aides

New York Gov. Andrew Cuomo during a February press conference in New York City. Photo: Seth Wenig/Pool/AFP via Getty Images

The office of New York Gov. Andrew Cuomo (D) was on Saturday facing fresh accusations of misconduct against his staff, including further allegations of inappropriate behavior against two more women. His office denies the claims.

Driving the news: The Washington Post reported Cuomo allegedly embraced an aide when he led the U.S. Department of Housing and Urban Development and that two male aides who worked for him in the governor's office accused him of routinely berating them "with explicit language."

In photos: Protesters rally for George Floyd ahead of Derek Chauvin's trial

Chaz Neal, a Redwing community activist, outside the Minnesota Governor's residence during a protest in support of George Floyd in St.Paul, Minnesota, on March 6. Photo: Kerem Yucel/AFP via Getty Images

Dozens of protesters were rallying outside the Minnesota governor's mansion in St Paul Saturday, urging justice for George Floyd ahead of former Minneapolis police officer Derek Chauvin's trial over the 46-year-old's death.

The big picture: Chauvin faces charges for second-degree murder and manslaughter over Floyd's death last May, which ignited massive nationwide and global protests against racism and for police reform. His trial is due to start this Monday, with jury selection procedures.