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Call center workers are targeted for automation. Photo: Fairfax Media/Getty

Very few Americans have enjoyed steadily rising pay beyond inflation over the last couple of decades, a shift from prior years in which the working and middle classes enjoyed broad-based wage gains as the economy expanded.

Why it matters: Now, executives of big U.S. companies suggest that the days of most people getting a pay raise are over, and that they also plan to reduce their work forces further.

Quick take: This was rare, candid and bracing talk from executives atop corporate America, made at a conference Thursday at the Dallas Fed. The message is that Americans should stop waiting for across-the-board pay hikes coinciding with higher corporate profit; to cash in, workers will need to shift to higher-skilled jobs that command more income.

Troy Taylor, CEO of the Coke franchise for Florida, said he is currently adding employees with the idea of later reducing the staff over time "as we invest in automation." Those being hired: technically-skilled people. "It's highly technical just being a driver," he said.

  • The moderator asked the panel whether there would be broad-based wage gains again. "It's just not going to happen," Taylor said. The gains would go mostly to technically-skilled employees, he said. As for a general raise? "Absolutely not in my business," he said.
  • John Stephens, chief financial officer at AT&T, said 20% of the company's employees are call-center workers. He said he doesn't need that many. In addition, he added, "I don't need that many guys to install coaxial cables."

Because of the changes coming, AT&T is pushing employees to take nano-degree programs to prepare them for other jobs — either at AT&T or elsewhere.

Go deeper

U.K. sends patrol ships to British island amid fishing dispute with France

The HMS Tamar, one of the two ships deployed to Jersey. Photo: Finnbarr Webster/Getty Images

The United Kingdom's government announced Wednesday it has deployed two Royal Navy patrol vessels to the island of Jersey "as a precautionary measure," as tensions over fishing rights escalate with France.

Why it matters: British Prime Minister Boris Johnson said in a statement the government took the action to protect Jersey against threats of "a blockade" of French fishing boats at the island, which is off the coast of northwest France.

Social media's "in-kind contribution to Biden"

Photo illustration: Annelise Capossela/Axios. Photo: Mark Wilson/Getty Images

Facebook's continued suspension of Donald Trump's account extends the silencing of Joe Biden's most potent critic — and the current president's control over the national political narrative into his second 100 days.

Why it matters: Biden has been able to successfully focus on COVID-19 relief, his infrastructure plan and fielding his new administration, in part, because Trump hasn't been able to shake his social media muzzle and bray about the migration crisis or any White House misstep.

5 hours ago - Politics & Policy

Liz Cheney's long game

Illustration: Aïda Amer/Axios

Rep. Liz Cheney (R-Wyo.) is all but rolling out the red carpet for her own ouster as House GOP conference chair next week and her expected replacement with Trump defender Rep. Elise Stefanik (R-N.Y.).

Why it matters: Cheney’s political falling out with House Minority Leader Kevin McCarthy (R-Calif.) is the ultimate proxy war between Republicans who remain beholden to a former president who falsely claims the election was stolen from him, or breaking free from Donald Trump to refocus on traditional conservative values.