After 50 years, 911 system still faces hurdles

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The first 911 call was made in Haleyville, Ala., on Feb. 16, 1968. In the 50 years since, 911 has become an indispensable part of emergency response, with about 240 million calls a year.

Yes, but: The system continues to face technological and bureaucratic problems that regulators need to address.